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[Chat with Shopee] How do I view my chat history with a Shopee Customer Service live agent?
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To view your chat history with a Shopee Customer Service live agent, you can return to the Chat with Shopee page on your Shopee App.
Go to the Me tab > select Chat with Shopee > scroll up to view chat history.
⚠️Note • Files and images shared during your chat will still be downloadable. • Chat history is only stored for up to 180 days. |
You may need to wait for a while for a live agent to be assigned to you. In the meantime, you can send your question in the conversation and select from the topics suggested by our chatbot to find immediate answers.
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